FAQ

Special Menu | Contact us

+
Can I return an item if I don’t like it once I have received it?

No, you can’t return the order, you can get an exchange but not with customized order.

+
Do you allow exchanges?

Yes, we allow exchanges but not if the order is customized.

+
Will I receive the exact Poshak as the model is wearing?

Yes

+
How can I place an order from the website?

You can connect over a call and place your order.

+
Do you accept wholesale orders?

Yes, we do accept wholesale orders.

+
Do you ship items globally?

Yes

+
Can I cancel my order?

No, you can’t cancel the order once placed.

+
What are the payment methods available at the store?

We accept both cash and credit/debit cards.

+
Can I pay for my order partially?

Yes, 50 %

+
What are the customization charges?

That depends on the custom design and material.

+
Do you provide a margin on customizable items?

Yes, there is always a chance for future adjustments.

+
How long it will take to receive the order?

It can take 6-7 business days.

+
I wish to make some changes in the submitted measurements for my order. How do I do that?

Kindly visit the store or connect on call.

+
Do you take orders on phone?

Yes,  and WhatsApp also

+
How to place a customized order of Rajputi Poshak?

You can either visit at our store and place an order or can connect over a call, or WhatsApp and describe your requirements to our designers.

+
Do you provide tailoring facility also?

Yes

+
Are your products authentic?

Yes, from cloth material to hand embroidery everything is authentic.

+
Are the colors of products shown on the website accurate?

Yes

+
Do you provide any guarantee or warranty on designer bridal dresses?

Yes

+
Can I order your product online from the website?

No, but you can have a look at our collection on the website and place order via mail, phone or Whatsapp.

+
What other product variety is available in your store?

Our collections have odhani, kanchali, ghagra and kurti with vivid color and extricate embroidery.

+
What is the starting range of a product in your store?

Our range starts from Rs 2000.

+
Are you open on Sundays?

Yes, we are open on Sundays

+
What are the store timings?

9:00 am to 9:30 pm

+
Where is the store located?

Our store is located at First Floor 113-116, Times Square Central Spine, Vidhyadhar Nagar, Jaipur.

+
Do you have a store?

Yes, we have a store.

+
What does Royal Ranisa offer?

Royal Ranisa deals into Rajputi Poshak, bridal wear and other ethnic wear for women.